Delivery Definition
A separately priced investigation, for when unresolved technical or process questions prevent a reliable quote. One proposed change, up to three named questions, and an evidence-backed answer. It contains:
- A decision summary - proceed, change approach, defer or stop, with the reasons
- The evidence, separating what was observed, reported, assumed and still unknown
- Scope, acceptance criteria and the delivery options that follow from it
The pack is editable and yours, to use with DBHQ, your own team or another supplier. There is no obligation to commission implementation, and the investigation fee is not credited against later work. If the work is already clear enough to quote, this step is unnecessary.
The most common shape of this is a spreadsheet - the one your business quietly runs on.
The Delivery Definition in full →